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Project Description

Application Management

Proge-Software’s Application Management solution consists of a purposely studied service package to support companies in the management, evolution and maintenance of applications, created by Proge-Software or other suppliers, contributing significantly to reducing TCO.

The identification of a standard service package which covers the ordinary administration needs and the possibility to promptly request adjustments to resources in case of need, let Proge-Software solutions limit the costs to the customer’s real requirement: in this way an optimal use of resources based on the availability of a stimulated pool of specialists is obtained which guarantee fast intervention during activities peaks.

The solution is configurable according to the specific needs of the client, based on defined Service Level Agreements (traceability, remote intervention method, response times, reporting methods, etc.).

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